DELIVERY / SHIPPING

WHICH DELIVERY SERVICES DO YOU USE AND HOW LONG WILL IT BE UNTIL I RECEIVE MY ORDER?  

All orders are sent via Royal Mail and we aim to dispatch orders within 24 hours (excluding weekends and public holidays).

THE CUT OFF TIME FOR ORDERS IS 2PM (GMT) 

To meet the below delivery time frames, any orders placed after 2pm will be processed the next working day.

* Please note: orders places on weekends and bank holidays are not dispatched until the next working day

DELIVERY OPTIONS ARE AS FOLLOWS:

    • £2.75 UK Standard Delivery, takes 3-5 days 
    • £3.75 UK Three Day Delivery (delivery Mon - Sat) * 
    • £4.75 UK Two Day Delivery (delivery Mon - Sat) * 
    • £7.50 UK Express Next Working Day by 1pm Guaranteed (delivery Mon - Fri) Tracked & Signed for * 
    • £7.50 International Shipping, takes 5-14 days 

INTERNATIONAL BUYERS - PLEASE NOTE:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

I THINK MY ORDER IS LOST, HELP! 

Please do contact us at orders@heyholla.com if you have not received your order within the timeframes listed above and we'll do everything we can to help.